Privacy Policy

1. Introduction

Welcome to Lasikar, your intelligent business companion that transforms chaos into clarity. We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, protect, and share information when you use our comprehensive business management platform.

Our Promise: We will never sell your personal information to third parties. Your business data belongs to you, and we are simply the custodians helping you manage it securely.

2. Information We Collect

To provide our comprehensive business management services, we collect various types of information:

Account Information

Name, email address, phone number, company details, job title, and authentication credentials.

Business Data

Order details, transaction records, supplier information, customer data, inventory details, financial records, and performance metrics.

Usage Information

How you interact with our platform, features used, time spent, device information, and system performance data.

Location Data

Delivery addresses, warehouse locations, branch office details for logistics and supply chain management.

Information Collection Methods

Direct Input Information you provide when registering, setting up your business profile, or using our services
Automated Collection Data collected through cookies, web beacons, and similar technologies
Third-Party Integration Information from connected services like payment processors, shipping providers, and accounting software
Mobile Apps Data collected through our mobile applications used by your team members

3. How We Use Your Information

We use the collected information to provide, maintain, and improve our services:

Core Platform Services

• Automate your supply chain management from orders to deliveries
• Process and track transactions, payments, and financial operations
• Manage inventory, pricing, and stock levels across locations
• Generate analytics, reports, and business insights

Business Operations

• Monitor dispatch, transport, and freight operations
• Track credit limits, loans, and investment management
• Process expense tracking and salary management
• Coordinate multi-location business operations

4. Information Sharing

We may share your information in the following circumstances:

With Your Consent

We will share information when you explicitly authorize us to do so, such as integrating with third-party services or sharing data with business partners.

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Cloud hosting and data storage providers
• Payment processing companies
• Shipping and logistics partners
• Analytics and performance monitoring services
• Customer support and communication tools

Legal Requirements

We may disclose information when required by law, regulation, or legal process, or to protect the rights and safety of our users and platform.

5. Data Security

We implement comprehensive security measures to protect your information:

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Access Controls

Role-based access controls ensure team members only see information relevant to their responsibilities.

Monitoring

Continuous monitoring for suspicious activities and automated threat detection systems.

Compliance

Regular security audits and compliance with international data protection standards.

6. Your Rights and Choices

You have several rights regarding your personal information:

Data Access and Portability

• Request access to your personal information
• Export your business data in standard formats
• Download reports and analytics data

Data Correction and Deletion

• Update or correct your account information
• Request deletion of your personal data (subject to legal and contractual obligations)
• Modify privacy settings and data sharing preferences

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic platform functionality, authentication, and security features.

Performance Cookies

Help us understand how users interact with our platform to improve performance and user experience.

Functional Cookies

Remember your preferences and settings to personalize your experience.

Analytics Cookies

Help us understand usage patterns and improve our services through anonymous data collection.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

Account Information: Retained while your account is active and for a reasonable period after deactivation

Business Data: Retained according to your business needs and legal requirements

Financial Records: Retained as required by applicable financial regulations

Usage Logs: Typically retained for 12-24 months for security and analytics purposes

9. International Data Transfers

Lasikar serves small and medium enterprises worldwide. Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent regulatory bodies
• Certification schemes and codes of conduct
• Enhanced security measures for cross-border data protection

10. Children's Privacy

Lasikar is designed for business use and is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Services

Our platform may integrate with third-party services to enhance functionality. These integrations are subject to their respective privacy policies:

Cloud Storage

Your data is stored on secure, compliant cloud infrastructure

Analytics Services

We use analytics to improve our platform performance and user experience

Communication Tools

Email and messaging services help us communicate with you effectively

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

• Email notifications to your registered email address
• In-platform notifications when you log in
• Updates on our website and mobile applications
• Prominent notices on our homepage for significant changes

Continued use of our services after such modifications constitutes acceptance of the updated policy.

13. Legal Compliance

We comply with applicable data protection laws and regulations, including:

GDPR

European Union General Data Protection Regulation

CCPA

California Consumer Privacy Act

SOC 2

Service Organization Control 2 Compliance